We're here to help. Send us a message or check the FAQs below.
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We typically respond within 24-48 hours.
Yes. All your health data is stored locally on your device. We do not collect, transmit, or store any personal health information on our servers.
Go to Settings > Apple ID > Subscriptions on your iPhone, find Dr PrEPpy, and tap Cancel Subscription. You'll keep access until the end of your billing period.
Free users have access to the last 3 days of data. Upgrade to PrEPpy+ to unlock unlimited history, full calendar access, and more.
Open the app, go to the Premium screen, and tap "Restore Purchases". Make sure you're signed in with the same Apple ID used for the original purchase.
No. Dr PrEPpy is a tracking and reminder tool. Always consult your healthcare provider for medical decisions about PrEP or any other treatment.